Returns & Exchanges

Due to the perishable nature of our products, we cannot accept returns on opened tea. However, if you are unsatisfied with your order, we are here to help.

Return Process

• 1.
  Contact Support

  Email us within 14 days of receiving your order with your order number and reason for return.

• 2.
  Review Approval

  Our team will review your request and provide a return authorization if the product is unopened or damaged.

• 3.
  Ship Product

  Pack the items securely and use the provided prepaid shipping label to send the items back to us.

• 4.
  Receive Refund

  Once received and inspected, we will issue a refund to your original payment method within 5-7 business days.